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bobsawyer Frequent Visitor
Frequent Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

Any resolution on this topic? I am experiencing a similar issue.

ceortega Regular Visitor
Regular Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

Sorry for the late response I got nothing resolved even had a conversation with the Power BI program manager and still being investigated.  

 

I also try to connect through Power BI Desktop and still get errors regaring my credentials on them being right.  

Christopher E. Ortega, MBA
Manager, FP&A
ceortega Regular Visitor
Regular Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

Here is now the error that I am not encountering when trying to loaded Quickbooks now.  

 

Before it was loading and timing out.  Now it is saying my credentials are not correct.  However, I can ensure I have not changed my password.   I am losing hope and confidence in my ability to effectively deploy Power BI in my organization to drive change. 

 

Below is the new error:

Quickbooks.JPG

Christopher E. Ortega, MBA
Manager, FP&A
freshroy Frequent Visitor
Frequent Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

I'm having the same exact problem.  I was initially able to successfully establish a QBO data connection and everything was working as expected.  Literally overnight, my connection stopped refreshing and i've been getting the invalid credentials error everytime i try to connect.

 

I am the master admin and already went thru the basic troubleshooting steps.  This has to be a Microsoft issue.

ceortega Regular Visitor
Regular Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

I am still in the exact situation with Quickbooks.  I have been in that situation from the start of the Power BI having the Quickbooks Intergration.   I have talked with Quickbooks customer support and Power BI support and still the issue remains.  

 

To tell you the amount of time I have exhausted to try to troubleshoot this issue woudl be embrassing but I will continue to push forward to try to drive a resolution. 

Christopher E. Ortega, MBA
Manager, FP&A
Jimenda Frequent Visitor
Frequent Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

same issue here

dfww Occasional Visitor
Occasional Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

I've been experiencing the same things/behaviour as mentioned in this post.

I used the browsers debugger and found that there was some Doamin origin errors in the html/js.

 

So i could look like it's related to cross domain and sandbox mode conflicts.

Being a BETRA i suspect wither party (MS or Intuit) need to flick a switch somewhere?

 

Hope this helps a bit since i want the insights back again...

ceortega Regular Visitor
Regular Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

So, by doing the steps you identified were you able to get it to work?  If so, could you provide a more detailed view on what you did to fix it.  I  think that would be helpful for everyone on the thread. 

Christopher E. Ortega, MBA
Manager, FP&A
freshroy Frequent Visitor
Frequent Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

It started working for me again today.  Ill post updates if it breaks again

Highlighted
ceortega Regular Visitor
Regular Visitor

Re: Failed to load data to dashboard for Quickbooks Online? NEED HELP!

Congrats I am glad you got it to work.  Keep fighting the fight. I am haven't left the blocks yet still having an issue in loading the data.  

 

I will try again through Power BI Desktop. 

Christopher E. Ortega, MBA
Manager, FP&A