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Frequent Visitor

No VERIFIED CERTIFICATE still

Hi

 

 I have completed the self-paced course "DAT207x: Analyzing and Visualizing Data with Power BI!" , got the overall scored required to secure a Verified certificate, completed the instructed steps and also made the payment on 12-July -2017.

 

The course end date is Oct 1, 2017. However, I completed it by July 2017.  Is it that I get the certificate only after the course end-date?

 

I am also pursuing other courses from edX , was planning to opt for "Verified certificate" but if am not getting any proper response about the certificate for the first course I finished I may not opt for the verified certificates for subsequent courses, I feel.

 

Regards

Kala

 

 

 

 

Thanks

Srikala

2 REPLIES 2
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Helper II
Helper II

Re: No VERIFIED CERTIFICATE still

Hi,

 

Please contact edx support in this casse, if you have not received a verified certificate even after making the payment for the same. Do let us know in case you do not get any response from their end.

 

Highlighted
Helper III
Helper III

Re: No VERIFIED CERTIFICATE still

Hi Srikala,

 

I checked your Progress tab, and I saw Request Certificate button, what if you click that button? If you already did that, and seems you have waited the certificate for several days, I will email staff from edX to ask help for investegation if you still fail to get certificate.

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