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Sakshi Regular Visitor
Regular Visitor

report.getPages() and some other functions are not working



I am successfully able to embed the reports in my application.

But at the time of phased loading, there seems to be an issue with load(). If I am using powerbi.load() and report.render() and trying to render Mobile Portrait layout of a report, report renders in landscape mode.

But as soon as I replace the powerbi.load() method with powerbi.embed(), same code renders the MobilePortrait view of the report.


Further, when I am trying to fetch particular pages after the report is fully rendered, I am unable to do so.

I am using get() to fetch the report from the embedded container.  Then, using report.getId() I am fetching the Id of the embedded report. This seems to work fine.

But as soon as I call report.getPages(), unable to retrieve the list.


I did verify I am using the latest version of PowerBI-JavaScript API i.e. v2.5.1


Please suggest what might seems to be the issue here.

Community Support Team
Community Support Team

Re: report.getPages() and some other functions are not working

Hi @Sakshi,


1. Does the report have a phone optimized view? If so, please refer to desktop-create-phone-report#view-optimized-and-unoptimized-reports-on-a-phone. It could be the cause.

>>>In the mobile apps on phones, Power BI automatically detects optimized and unoptimized phone reports. If a phone-optimized report exists, the Power BI phone app automatically opens the report in phone report mode.


2. How did you use report.getPages() and show the result?


Best Regards,


Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Sakshi Regular Visitor
Regular Visitor

Re: report.getPages() and some other functions are not working

Hi @v-jiascu-msft

Thanks for the reply.

1. My report does have the phone optimized view for all the pages, and I am trying to open it in portrait view on the mobile device without changing the orientation of the device. Still no luck.

2. I was using getPages() just to fetch the name of the pages. This seems to work now after I reinstalled the API of the same version.


Maggie_Miranda Frequent Visitor
Frequent Visitor

Re: report.getPages() and some other functions are not working



I have a similiar problem using getPages(), the method respond me with a statusCode 200 but the body is empty. Do you have some idea about how solve this issue?