Unable to import the custom visuals in Power Bi Desktop

[Asipl2874]

Hi,

In Power BI Desktop version I can not import any custom visual from Store.

I get the error message saying- "We could not import the custom visual. This may be a temporary issue.

Please try again later. If you continue to have an issue, please visit support.powerbi.com and report the issue.

I have restarted the machine and tried but it is still the same.

Can you please suggest what could be the issue here.

[v-chenwuz-msft]

Hi @Asipl2874 ,

Please try another way:

File download from here:

Business Apps – Microsoft AppSource

Best Regards

Community Support Team _ chenwu zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[dm-p]

Hi @Asipl2874 - have you checked with your admins to see if they have group policy set to disable the import of custom visuals in Desktop? If so, this will likely be the issue.

Regards,

Daniel