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New Member

Problem with visual object "Image by CloudScope"

I have several Power BI that use the visual object "Image by CloudScope". Normally this extension works fine, but yesterday it broke. The "Image url" property is now empty, but two days ago everything was working fine. This problem affects Power BI hosted on the public node and desktop.

 

To fix the problem, I would have to go one by one completing the property.

 

Any faster solution?

 

Thanks!

1 ACCEPTED SOLUTION

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Helper IV
Helper IV

Re: Problem with visual object "Image by CloudScope"

Hi @fjcasado 

 

I checked the CloudScope webpage and it does appear that this is due to a new release, where they have added additional functionality:

 

28-05-2020 09-57-28.png

 

If you are still having issues after re-applying the field, you may want to request access to their beta visual.

 

Mark

View solution in original post

5 REPLIES 5
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Super User IV
Super User IV

Re: Problem with visual object "Image by CloudScope"

Maybe contact the third party provider? 

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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Helper IV
Helper IV

Re: Problem with visual object "Image by CloudScope"

Hi @fjcasado 

 

I also had exactly the same issue yesterday.  I am sure I searched the forum for 'Cloudscope' before posting, yet I did not see this post until I marked mine as closed and it popped up in the Recommendations section?!

 

Did you get any where with finding the cause?  

 

Thanks

 

Mark

Highlighted
New Member

Re: Problem with visual object "Image by CloudScope"

No, the problem persist...

 

Good luck!

Highlighted
Helper IV
Helper IV

Re: Problem with visual object "Image by CloudScope"

Hi @fjcasado 

 

I checked the CloudScope webpage and it does appear that this is due to a new release, where they have added additional functionality:

 

28-05-2020 09-57-28.png

 

If you are still having issues after re-applying the field, you may want to request access to their beta visual.

 

Mark

View solution in original post

Highlighted
Frequent Visitor

Re: Problem with visual object "Image by CloudScope"

Due to a recent change, the image URL has to be re-specified (manually), again. This would solve your problem.

 

Unfortunately, this does not help that much longer, as CloudScope is "not happy" with Microsoft and has decided to leave the Power BI universe: https://www.cloudscope.io/blog/view/cloudscope-ends-support-for-power-bi-custom-visuals

 

Regards,

Björn

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