Hi, I thought I would post here because, to put it bluntly, the support ticket I raised has been completely unhelpful in resolving this issue. I got a missed call from an Indian phone number after explicitly stating on the ticket that I wanted to be contacted by email. He told me to let him know a good time to call him and then didn't leave any contact details. I'm not calling a number from India to tell you to contact me by Email Microsoft, read the ticket! I've had no follow up email or anything so I have no idea what they are actually doing with my ticket.
Anyway - onto the issue at hand. We have been developing an embedded report into our own website using the free tokens you get development with PowerBI Embedded. We have now used these tokens and would like to start paying for the service. However, the frustrating thing is that we need to do this through a capacity in Azure which means we need to move the development onto our Azure account. We bought our Azure subscription through Aptum which ended up giving us an account that isn't linked to any of our organisation accounts. This is a massive problem because now we can't share the workspace with this account.
We don't want to have pay for ANOTHER Azure account when we already have one. We would like to be able to move our current Azure subscription to an email address that is inside our organisation, or otherwise include this email address as part of our organisation. Why does this have to be so complicated Microsoft? We have had a support ticket with Aptum open for 4 days now and they haven't been able to resolve this. We need this to be able to pay our third party partners.
Please can someone here help?
