webtrends Connection

[nigelreilly]

ave attempted to connect Webtrends as a datasource via the dektop and the webbrowser and each time it fails to recognise my credentials.

My passwords are correct as I can connect to webtrends as normal.

I am typing the username as "Company\UserName" as requested in other posts however I am having no luck.

[v-yuezhe-msft]

@nigelreilly,

What error message do you get?

Do you have any issues when connecting to Webtrends content pack in Power BI Service?

If everything works well in Power BI Service, when connecting to Webtrends in Power BI Desktop, please choose Basic authentication method, and enter same Username("account\username") and password as that in Power BI Service, ensure that you don't add any extra spaces in the Username field.


Regards,
Lydia

[nigelreilly]

Hi Lydia,

I can only connect directly to the Webtrends webpage. I cannot log in via powerbi desktop or service. When attempting to connect data via the PowerBi webpage I get the following error:

Failed to update data source credentials: The credentials provided for the Webtrends source are invalid. (Source at Webtrends.)Hide details

Activity ID:	7d100ab0-c913-a8e0-60d0-cafa079ae2b8
Request ID:	023a2a89-8118-91cf-525a-61ccd57159f1
Status code:	400
Time:	Tue Jun 27 2017 08:35:12 GMT+0100 (GMT Daylight Time)
Version:	13.0.1721.165
Cluster URI:	https://wabi-europe-north-b-redirect.analysis.windows.net

[v-yuezhe-msft]

@nigelreilly,

Does your URL contain "&format=html"? Based on my research, the above error could occur when the URL contains "&format=html", change it to format=csv will work.

Regards,

[nigelreilly]

Hi ,

Im using this method. There is nothing that you mention in the URL.