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rocky09
Impactful Individual
Impactful Individual

unable to share the dashboard with external users

Hello,

 

Just wondering why I am not able to share the Dashboards with external users.  The External Users has different Domain Address at the end of their email. I am getting the Share option and I can see that user email in the shared list, but the other users are not receiving the email notification. Even, I tried to share the link with them directly. But, it is showing that he/she doesn't have access to that dashboard.

 

My email is like :  myname@xyz.com

Other email like: yourname@abc.com

 

Please note, the external users are under 60 Days Pro trail.

 

 

Thank you inadvance,

 

3 REPLIES 3
bsas
Post Patron
Post Patron

rocky09
Impactful Individual
Impactful Individual

@bsas

Thank you.  I know how to share the dashboards with other.  The Problem is, the other user (external) are not getting any sharing emails after i shared with them.

@rocky09,

 

I can achieve it by selecting Send email notification to recipients.

Community Support Team _ Sam Zha
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