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Impactful Individual
Impactful Individual

unable to share the dashboard with external users



Just wondering why I am not able to share the Dashboards with external users.  The External Users has different Domain Address at the end of their email. I am getting the Share option and I can see that user email in the shared list, but the other users are not receiving the email notification. Even, I tried to share the link with them directly. But, it is showing that he/she doesn't have access to that dashboard.


My email is like :

Other email like:


Please note, the external users are under 60 Days Pro trail.



Thank you inadvance,


Post Patron
Post Patron

Impactful Individual
Impactful Individual


Thank you.  I know how to share the dashboards with other.  The Problem is, the other user (external) are not getting any sharing emails after i shared with them.



I can achieve it by selecting Send email notification to recipients.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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