unable to login into power BI desktop

[RashmitaR]

Hi, while trying to log into power bi in my power bi desktop in am experiencing this error could someone please help.Even though I enter correct credentials in the organizations login page(connecting to fs.organization.com) it is giving me an error.

[v-yuezhe-msft]

Hi @RashmitaR,

Are you able to directly sign in Power BI Service from this link?

Besides, I would recommend you go to File -> Options and settings -> Options -> Diagnostics of Power BI desktop and click "enable tracing", then log into Power BI in Desktop and check the detailed logs in the traces folder. Also please turn off any antivirus software on your machine and check if any proxy settings prevent you from logging into Service in Desktop.

Thanks,
Lydia Zhang