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Can some-one please help me to know How to get below kind of ageing trend for open tickets.
Till date | Count of tickets which are with active state till date |
01-05-2020 | 10 |
02-05-2020 | 9 |
03-05-2020 | 11 |
04-05-2020 | 8 |
05-05-2020 | 7 |
06-05-2020 | 2 |
07-05-2020 | 5 |
Solved! Go to Solution.
I am guessing that you want to count all ticket excluding state is closed.
count = COUNTX(FILTER(rawdata,rawdata[create]<=EARLIER(rawdata[create])&&rawdata[State]<>"closed"),rawdata[Ticket])
When you are creating a visual, you set count as average value.
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@Ramendra , Try a new column like
new column
var _A = sumx(filter(Table,[ID] =earlier[ID] && [Type] ="A"),[Amount])
var _B = sumx(filter(Table,[ID] =earlier[ID] && [Type] ="B"),[Amount])
return
if(isblank(_A) , blank(), _A+_B)
@amitchandak Please find attached screenshot. I hope you can help to get this result in power Bi. I wanted to attach excel but there is no option for this.
I am guessing that you want to count all ticket excluding state is closed.
count = COUNTX(FILTER(rawdata,rawdata[create]<=EARLIER(rawdata[create])&&rawdata[State]<>"closed"),rawdata[Ticket])
When you are creating a visual, you set count as average value.
Proud to be a Super User!
Could you please share the screenshot of your sample data?
How to identify if the ticket is open?
Proud to be a Super User!
@ryan, Please find screenshot of sample data and expectations. I wanted to attach excel but I am not getting option.
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