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bstevenlyew Frequent Visitor
Frequent Visitor

reports pane blank/black in power bi with windows 10

Tried opening a Power BI report on my bosses laptop. The reports pane is blank/black in power bi. He uses windows 10 and uses a double moitor. I've seen this as an issue from before. But I didn't see a clear resolution to it. I've tried saving the file under another name. I tried using one monitor and then only part of the pane showed. It was weird! Any other suggestions.

 

Best Regards.

 

Brian S. Lyew

2 REPLIES 2
Moderator v-yuezhe-msft
Moderator

Re: reports pane blank/black in power bi with windows 10

@bstevenlyew,

Do you get same issues when opening all PBIX files? Have you checked that if any processes in Task manager eat up your CPU?

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
bstevenlyew Frequent Visitor
Frequent Visitor

Re: reports pane blank/black in power bi with windows 10

Lydia. I don't get the same issue when I open all pbix files. Strange! I've seen this problem in past forums, but it seems like no one had a solution.