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divyapalani
New Member

installation bi desktop

 

Hi all,

 

Am about to install Power Bi Desktop version in my system and its not successful throwing an error. 

 

"This installation package cannot be installed by the Windows Installer Service. You must Install a Windows service pack that contains a newer version of the Windows Installer Service"

 

how to fix the issue. 

please can someone guide me. 

2 REPLIES 2
Anonymous
Not applicable

Hi divyapalani,

 

I think that this is due to the version of the Microsoft Installer service (C:\Windows\System32\msiexec.exe). Maybe it's too old and needs an upgrade. You can download it here: http://www.microsoft.com/en-us/download/details.aspx?id=8483

Let me know if it works.

 

Have a good coding

Greg_Deckler
Super User
Super User

Sounds like you need to go out to windows update and update your system.


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