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how to get back a deactivated account

Hello Power BI Support team,

I have an old account in Power BI community for when I was at college.

It got deactivated due to the fact that I left college and now I started working and set up a new account with my work email.

I want to get back that old account which is now annonymus on the community, can you help to get it back?



@bestmbaman  - @amitchandak  is correct the best place to start is the Community Account Support:  there you will find the steps and community support form to complete. Please feel free to reach out in the Power BI Community Feedback board you can always post in the here if you have any questions.:   

Hi Heather,

Unfortunately I couldn't send a private message to you so here is my message: 

I am writing to you following the dirction on PBI Community that you supported on how to link the previous account(deactivated and annonymus) to new active account.

The story is that I used my school email (first mistake) to make the previous account and when I left there they removed my profile!

Now, I have made another account with  and have posted couple of posts with it that are pretty usefful and I don't want to remove them.


I was wondering now, is there a way to get the posts that show up @anonymus change to @newaccount  name?
I already tried to contact support but on the form it says ''you shouldn't have any activity with new account''

Thanks very much!

Super User
Super User

@bestmbaman , Please refer this


If this does not work write a mail to admin @heaher_iTalent 

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