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hello
im trying to crate a column that has a value of "working hours" or "out of the office hours"
and this would be by the value of a [opend time] , if the time in the opend time column is btween 8:00-18:00 then i wolud like to set the value of the new column to "working hours"
and if it not in those hours then it should say not working hours.
iv tried using an if statment and im getting an error
Expression.Error: The name 'IF' wasn't recognized. Make sure it's spelled correctly.
@TomBrown share table with sample data and what expression you used to add the column.
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Number | Opened | Domain | Group | Assigned to | State | Substate | Customer Priority | First Response Time | Resolved | Closed | Channel | Internal Priority |
CS0054154 | 2020-03-30 08:39:59 | Smart | HD - Help Desk | Racheli Maman | Cancelled | 3 - Low | 2020-03-30 08:46:09 | 2020-03-30 09:10:44 | Phone | 3 – Low | ||
CS0054150 | 2020-03-30 08:30:56 | Smart | HD - Help Desk | Tzlil Ben-Naeh | Resolved | 3 - Low | 2020-03-30 08:38:32 | 2020-03-30 10:47:50 | Phone | 3 – Low |
what i did is split the opend to 2 columns opend date & opend time
and as i explained i would like to creat a new column baset on the opend time value.
Thanks
Hi @TomBrown
Not quite understand your requirements, could you please kindly elaborate more? it would be appreciated if you could create the desired results with data.
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