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hello evrybody
i have a tiketing system and im trying to calculate the "backlog" in the system/
i have a opend column ( date time ) and a resolved column (date time)
im looking to calculate the numer of cases that where open on a any date - the number of cases that was resolved before midnight that day.
any ideas ??
Solved! Go to Solution.
Hi @TomBrown
Duplicate opened column and late format this column to date only
opened date = table[opend column]
Add another column
resolved same day =
IF(
INT( 'Table'[date] ) = INT( 'Table'[resolved column] ),
"Yes",
"No"
)
Add measure
Measure = COUNTROWS( 'Table' )
Add all to a table visual
Hi @TomBrown
Duplicate opened column and late format this column to date only
opened date = table[opend column]
Add another column
resolved same day =
IF(
INT( 'Table'[date] ) = INT( 'Table'[resolved column] ),
"Yes",
"No"
)
Add measure
Measure = COUNTROWS( 'Table' )
Add all to a table visual
Refer, if this can help : https://community.powerbi.com/t5/Community-Blog/HR-Analytics-Active-Employee-Hire-and-Termination-tr...
https://community.powerbi.com/t5/Quick-Measures-Gallery/Open-Tickets/td-p/409364
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