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Super Contributor
Posts: 1,474
Registered: ‎07-27-2016

having issues posting in the forum, anyone else?

can't seem to load any photos?   the dialog box pops u but doesnt load

 

also when i log in a pop box pops up but doesn't load.  i think its for  the survey

 

occassionally the rich text functions ie b i u, dont load at all?  ive checked my internet connection and its super fast so its not that.

Regular Visitor
Posts: 30
Registered: ‎12-27-2018

Re: having issues posting in the forum, anyone else?

@vanessafvg Yes I am also facing the same issue since last two days. its not stable sometimes.

Super Contributor
Posts: 1,474
Registered: ‎07-27-2016

Re: having issues posting in the forum, anyone else?

ok glad to know its not just me ta! i also can't tag you in my response itsmebvamsi!
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Member
Posts: 62
Registered: ‎12-13-2018

Re: having issues posting in the forum, anyone else?

Hi Vanessafvg,

if you are using Google Chrome,Please try below steps.

 

setting>Advanced>Scroll to the end>Look for RESET AND CLEAN UP>Click on "RESTORE SETTING TO THEIR ORIGINAL DEFAULTS".

 

Thanks

 

Super User
Posts: 3,748
Registered: ‎01-14-2017

Re: having issues posting in the forum, anyone else?

Hi,

 

I am facing problems in contributing to the PBI forum using the Edge browser.  I am facing absolutely no difficuly with the Chrome browser.  I am attaching a few screenshots of the PBI Desktop Home page when i use the Edge browser.Untitled.pngUntitled1.pngUntitled2.pngUntitled3.png

Regular Visitor
Posts: 30
Registered: ‎12-27-2018

Re: having issues posting in the forum, anyone else?

@Ashish_Mathur we are getting same behaviour in Chrome Browser, as your getting in Edge Browser. We will try once resetting our browser as suggested by @PoweBI

Super Contributor
Posts: 1,474
Registered: ‎07-27-2016

Re: having issues posting in the forum, anyone else?

@PoweBI unfortunately this does not solve the problem, i can however tag you now, but when creating a post, the photo dialog box up doesn't come up at all, in both edge and chrome (i didn't change anything in edge, is there a setting there i should change), also when i click on the video button, a dialog box comes up however there is no way to cancel it, it looks like the sizing is wrong.

Super Contributor
Posts: 1,474
Registered: ‎07-27-2016

Re: having issues posting in the forum, anyone else?

@PoweBI  ive used internet explorer now which seems to be working however not my favourite browser to use.

Community Support Team
Posts: 2,674
Registered: ‎02-06-2018

Re: having issues posting in the forum, anyone else?

Hi @vanessafvg,

 

I have tried one way which may help you.

 

You could click "Ctrl"+F5 to refresh the web page if you use Google Chrome.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Super Contributor
Posts: 1,474
Registered: ‎07-27-2016

Re: having issues posting in the forum, anyone else?

nope that also makes no difference @v-piga-msft