gateway

[Anonymous]

Hello community,

not an expert, so i thought i would ask your help.

I created my dashboard and published. However, I am not able to disable the gateway option. I saw other colleagues having the possibility to disable it and proceed with scheduled refresh, while for me the option is not possible till i do not pick a gateway.

Do you know how to work this around?

Thanks!

[v-juanli-msft]

Hi @Anonymous 

Have your ever download and install a gateway?

If not, Please follow the steps to download and install a gateway.

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

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@v-juanli-msft wrote:

Hi @Anonymous 

Have your ever download and install a gateway?

If not, Please follow the steps to download and install a gateway.

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

---

Hi Maggie, thanks a lot for your answer.

I installed it, but why do I need a gateway at all? Can't I do the refresh without it?

Even when installed, I still do not have the possibility to disable it, do you know why?

Thanks a lot!

Emanuele

[v-juanli-msft · Accepted solution]

Hi @Anonymous 

Your picture shows that you don't install the gateway successfully.

Please check the document i share previously if you follow the correct steps.

Note: you need to sign in with your Power BI account when installing a gateway.

Why we need gateway:

The gateway facilitates quick and secure behind-the-scenes communication between a user in the cloud, to your on-premises data source, and then back to the cloud.

For a on-premise datasource, to configure schedule refresh, we need a gateway installed in the same server as  the datasource.

For a online datasource, no gateway is needed.

For more explanation, please refer to the following:

https://docs.microsoft.com/en-us/power-bi/refresh-scheduled-refresh

https://docs.microsoft.com/en-us/power-bi/refresh-desktop-file-local-drive

https://docs.microsoft.com/en-us/power-bi/refresh-desktop-file-onedrive

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-indepth

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.