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chiclet slicer no longer working and not in office store???

This AM all my reports using the chiclet slicer stopped working:

https://app.powerbi.com/visuals/show/ChicletSlicer1448559807354

 

I also can't find it in the office store.

 

Instead of showing the values it shows NaN/NaN/0N over nad over again... anyone???chiclet.PNG

16 REPLIES 16
paulaj New Member
New Member

Re: chiclet slicer no longer working and not in office store???

We are also finding the same problem. We downloaded Chiclet 1.4.0 and are using the new Power BI desktop version of May 4 2017 and we are seeing the same NaN ...

Miskondukt Member
Member

Re: chiclet slicer no longer working and not in office store???

I updated to latest version AND added some R-based visuals and ALL my custom visuals are broken. Are any of you other customs working? Something simple, like the super bubbles?

Trish Frequent Visitor
Frequent Visitor

Re: chiclet slicer no longer working and not in office store???

I just downloaded latest version for May month and its abig mess chiclet slicers are no longer working  and our users are complaing can you please resolve it as soon as possible.

 

 

Moderator v-yuezhe-msft
Moderator

Re: chiclet slicer no longer working and not in office store???

@OneWithQuestion @Trish @paulaj,

I download ChicletSlicer 1.4.0 from Visuals Gallery, I am not able to reproduce your issue when using ChicletSlicer in the latest version of Power BI Desktop(May release). Would you mind sharing me your sample data so that I can test?

1.PNG

 
By the way, you can search chiclet to find Chiclet Slicer in Office Store.
1.PNG

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: chiclet slicer no longer working and not in office store???

For what it's worth all my custom visuals (including Chiclet slicer) are all still working after installing the May update.

 

Matt

Re: chiclet slicer no longer working and not in office store???

Ah, instead of using a time element use something non time related.

 

A good example would be a chiclet slicer showing categories, products, and then a chart showing sales.

 

Be sure to have a few chiclet slicer buttons that are empty or would be null due to there being options that have no sales and inversely, a few sales that don't match up to any of the given categories (perhaps a null category).

 

The issue seems to happen every time there is a blank or null value at a higher level.

 

Customers who are assigned a service rep would be another good example where the chiclet slicer shows service reps and then there is a blank/null option to show unassigned (so you can click the blank one to see all customers without a rep).

Highlighted
coenfiona Frequent Visitor
Frequent Visitor

Re: chiclet slicer no longer working and not in office store???

I am having exactly the same issue on the Chiclet slider since middle of last week. I have not installed the latest May version yet, but regardless this is concerning. When you click on the Nan/NaN then it corrects itself. Not a great customer experience on opening the report. Any further updates?
Moderator v-yuezhe-msft
Moderator

Re: chiclet slicer no longer working and not in office store???

Hi @OneWithQuestion,

Do you still get the issue when you use the new version of Power BI Desktop (2.46.4732.581) which is released at 5/5/2017?

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: chiclet slicer no longer working and not in office store???

Testing now, but this happens in the service as well as the desktop.

 

Was the service also updated?