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an error occurred while rendering your report

I tried importing a topojson file. I was successfully able to impor **bleep** but once I try to hover over it, it says "An error occurred while rendering your report". I tried clearing the cache files but that didn't help. Please let me know if there is an alternative to this problem. 


Hi @Anonymous


You may check the below posts if they could help you.




Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Found this in the log files:

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.6.1 or later [Release Number = 394271]

Peak Virtual Memory:
4.38 GB

Private Memory:
410 MB

Peak Working Set:
537 MB

Not applicable


So i tried out the three possible solutions that were given but I'm still having the same error that pops up eveytime i hover on the map. I checked the file size and it was a 401kb GEOjson file that i'm put through mapshaper to convert it into TOPOjson. Any other ways to solve my problem. 

FYI: I'm getting the map layout that I wanted. no picasso like drawing. It errors out only when I hover over it. 

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