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kiranpendy Frequent Visitor
Frequent Visitor

an error occurred while rendering your report

I tried importing a topojson file. I was successfully able to impor **bleep** but once I try to hover over it, it says "An error occurred while rendering your report". I tried clearing the cache files but that didn't help. Please let me know if there is an alternative to this problem. 

3 REPLIES 3
Community Support Team
Community Support Team

Re: an error occurred while rendering your report

Hi @kiranpendy

 

You may check the below posts if they could help you.

https://community.powerbi.com/t5/Desktop/quot-Unexpected-Error-quot-when-attempting-to-load-topojson...

https://community.powerbi.com/t5/Desktop/shape-map-chrashes-when-loading-JSON-file/td-p/57321

https://dataveld.com/2016/09/01/overcoming-potential-power-bi-shape-map-rendering-issues/

 

Regards,

Cherie

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
kiranpendy Frequent Visitor
Frequent Visitor

Re: an error occurred while rendering your report

@v-cherch-msft

So i tried out the three possible solutions that were given but I'm still having the same error that pops up eveytime i hover on the map. I checked the file size and it was a 401kb GEOjson file that i'm put through mapshaper to convert it into TOPOjson. Any other ways to solve my problem. 

FYI: I'm getting the map layout that I wanted. no picasso like drawing. It errors out only when I hover over it. 

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kiranpendy Frequent Visitor
Frequent Visitor

Re: an error occurred while rendering your report

@v-cherch-msft

 

Found this in the log files:


OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.6.1 or later [Release Number = 394271]

Peak Virtual Memory:
4.38 GB

Private Memory:
410 MB

Peak Working Set:
537 MB