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RuiReis Frequent Visitor
Frequent Visitor

an error occurred while rendering the report

Hi,

 

Starting with February 2017 update when i open Power BI Desktop (with or without pbix file) always get this message:

 

An error ocurred while rendering the report.

 

Any idea?

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft v-ljerr-msft
Microsoft

Re: an error occurred while rendering the report

Hi All,

 

A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?Smiley Happy

 

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop

 

Regards

View solution in original post

15 REPLIES 15
JoeSQL Frequent Visitor
Frequent Visitor

Re: an error occurred while rendering the report

Looks like there's a bug with the ArcGIS visual. Try disabling it in options -> preview features.

J_r_mann Visitor
Visitor

Re: an error occurred while rendering the report

I am having the same issue. I can't get the ArcGIS integration to work.

Microsoft v-ljerr-msft
Microsoft

Re: an error occurred while rendering the report

Hi All,

 

I can reproduce the issue in my environment. I already reported this issue internally, will update here once I get any feedback.Smiley Happy

 

Regards

Microsoft v-ljerr-msft
Microsoft

Re: an error occurred while rendering the report

Hi All,

 

A fix has been deployed to address this issue. Could you follow steps below from this thread to see if it works now?Smiley Happy

 

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop

 

Regards

View solution in original post

sumit4732 Regular Visitor
Regular Visitor

Re: an error occurred while rendering the report

Hi @v-ljerr-msft,

 

I am facing the same issue, i tried the remedy that you suggested but it is not working for me.

 

Below is the error statement, can you or someone please help me with this?

 

 

Spoiler

Feedback Type:
Frown (Error)

Timestamp:
2017-08-03T08:58:30.9088633Z

Local Time:
2017-08-03T01:58:30.9088633-07:00

Product Version:
2.48.4792.721 (PBIDesktop) (x64)

Release:
July 2017

IE Version:
11.1480.14393.0

OS Version:
Microsoft Windows NT 10.0.14393.0 (x64 en-US)

CLR Version:
4.6.2. or later [Release Number = 460805]

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Peak Working Set:
617 MB

Private Memory:
520 MB

Peak Virtual Memory:
33.9 GB

JS Error Message:
Script error.

Error Message:
An error occurred while rendering the report.

Stack Trace:
Microsoft.Mashup.Host.Document.JavaScriptException: An error occurred while rendering the report.
at :line 0

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass3.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassd.<Main>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


User ID:
a66a71f8-4953-47d3-8980-8a8f0d5e1809

Session ID:
439b00e3-b366-4b69-9425-10ce013e80ca

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\v-sumikh\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1382873965.zip

Performance Trace Logs:
C:\Users\v-sumikh\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_numericSlicerEnabled
PBI_daxTemplatesEnabled

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_PbiServiceLiveConnect
CustomConnectors

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted

Cloud:
GlobalCloud

Recent Actions:
VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties, VisualContainerPersistProperties

DPI Scale:
100%

Supported Services:
Power BI

 

JS_CHG Visitor
Visitor

Re: an error occurred while rendering the report

Doesn't work for me either - there is no CEF folder

pdeangelo Visitor
Visitor

Re: an error occurred while rendering the report

I was able to clear the cache, but that didn't work.  When I tried to disable the map, i get an error when i open File/Options and Settings/Options - it says object reference not set to an instance of an object.

 

 

danieldefo Frequent Visitor
Frequent Visitor

Re: an error occurred while rendering the report

HI, the same problem which i come across every day.I am using latest version PowerBI 2018 May update .what is the solution for such kind of annoying problem?

 

Capture.PNG

 

 

powersmart Frequent Visitor
Frequent Visitor

Re: an error occurred while rendering the report

I have the same issue with the May 2018 update. Can someone please provide some pointers? We're dead in the water...

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