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Anonymous
Not applicable

Zendesk data source, cannot switch accounts when clearing permissions

Trying to change the account which PowerBI is pulling information from Zendesk with as I need to switch to my admin account in order for the queries to run and my report to work. 

When I try to change the account it is using (edit permissions - sign in with a different account) I am automatically relogged into the account I was previously logged in with.

I have done this both on desktop and through the powerquery editor

I have also uninstalled and reinstalled the latest version of Power BI  and restarted my computer

I also ensured I was logged out of Zendesk on my browser when I tried to change the user in case this affected it.

 

Any ideas on how to fix this?

1 REPLY 1
v-yiruan-msft
Community Support
Community Support

Hi @Anonymous ,

Could you please try to clear the permission and check whether you can edit the permission later? 

Best Regards
Rena
Community Support Team _ Rena Ruan
If this post helps, then please consider Accept it as the solution to help the other members find it more.

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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