cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
joansinho Regular Visitor
Regular Visitor

Your data source can't be refreshed because the credentials are invalid.

 

Hi everyone,

 

I just ran into some issues connecting powerbi to salesforce to refresh my data. I was able to schedule a refresh; However, five days ago a got a message that I need to update my credentials. I have checked with salesforce and everything is the same there, and nothing has changed with my permissions/ credentials. I am able to log on from powerbi to salesforce object but I can't do it to Salesforce report.  This has happened to all my dashboards. I can schedule a refresh anymore.

 

 Any thoughts?Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Your data source can't be refreshed because the credentials are invalid.

Hi @joansinho,

It is a known issue, please wait for the fix. https://powerbi.microsoft.com/en-us/support/

1.PNG

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 REPLIES 2
Community Support Team
Community Support Team

Re: Your data source can't be refreshed because the credentials are invalid.

Hi @joansinho,

It is a known issue, please wait for the fix. https://powerbi.microsoft.com/en-us/support/

1.PNG

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
joansinho Regular Visitor
Regular Visitor

Re: Your data source can't be refreshed because the credentials are invalid.

Hi @v-danhe-msft

 

Thank you for your answer, It helps to know it is a known issue. I will wait for the update!