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afernando Regular Visitor
Regular Visitor

You don't seem to have an account

I am not able to login to Power BI desktop. It says that I don't have an account. However, I can login to website without issues. Tried reinstalling without luck.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: You don't seem to have an account

Hi @afernando ,

 

There are two primary reasons for sign-in trouble: Proxy Authentication errors and Non-HTTPS URL redirect errors.

 

To determine which problem is causing your sign-in issue, the first step is to contact your administrator and provide diagnostic information so that they can determine the cause of the issue. By tracing issues associated with your sign-in problem, administrators can determine which of the following errors apply to you. See more: https://docs.microsoft.com/en-us/power-bi/desktop-troubleshooting-sign-in.

 

Best Regards,

Amy

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Community Support Team
Community Support Team

Re: You don't seem to have an account

Hi @afernando ,

 

There are two primary reasons for sign-in trouble: Proxy Authentication errors and Non-HTTPS URL redirect errors.

 

To determine which problem is causing your sign-in issue, the first step is to contact your administrator and provide diagnostic information so that they can determine the cause of the issue. By tracing issues associated with your sign-in problem, administrators can determine which of the following errors apply to you. See more: https://docs.microsoft.com/en-us/power-bi/desktop-troubleshooting-sign-in.

 

Best Regards,

Amy

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Community Support Team
Community Support Team

Re: You don't seem to have an account

Hi  @afernando ,

 

Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

 

Best regards

Amy

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