Year/Quarter/Month/Day not showing up on X axis for my dataset

[Anonymous]

I have a Date/Time dataset (which is a custom column I've converted so I'm guessing that's the reason why it's not working) that isn't showing a Year/Quarter/Month/Day for the x axis. At the moment it's showing every single ticket date by the specific date, which is obviously not what I want since I have over a 1000, I want to see a monthly record otherwise it's a mess, as you can see here below:

For the x axis there should be a choice to filter your dates into a Year/Quarter/Month/Day measurement. Like it is here for another Date/Time dataset that I have: 

I just want my new converted datasets to have the same features the other Date/Time datasets have. The new Custom Columns that I created for the converted datasets were because the original datasets were millisecond 13-digit Time Stamps that I converted into an original Date/Time format. As you can see below, they converted perfectly just as intended: 

So what could be the issue here for why it doesn't have the same graph features as a standard Date/Time dataset has?

[Anonymous]

Thank you guys, such a simple solution, It was really puzzling me for a while now and I couldn't find a solution. Appreciate it! 

[Anonymous]

I would say couple of things to check-

1. Please check if the time intelligence is enabled for the report.

2. The Created Time filed on the axis of the visual, you can see a downward arrow , click over there and see if there is an option for date hierarchy.

3. Create a date hieracrcy for the Created Time field.

[Pragati11 · Accepted solution]

Hi @Anonymous ,

Whenever you move a DATE type column to a chart's x-axis, then you should select the following option to make the hierarchy work:

Once you do this you get a drill-down icon on the top right of your chart which you can use to drill to the month level:

Thanks,

Pragati