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avoiss
Frequent Visitor

Word Cloud 2.0.0 not working using Internet Explorer

Published PowerBI Word Cloud 2.0.0 using embeded code on SharePoint Site - the words do not show up in Internet Explorer 11.145..... but the chicklets and cards do.  Oddly, it shows up perfectly using Chrome.  Any ideas?

4 REPLIES 4
Syndicate_Admin
Administrator
Administrator

Hi @avoiss ,

I'm not sure if this is a browser compatibility issue. If that word cloud visual can be displayed normally with Internet Explorer when publishing to Power BI Service? I just tried this, it works fine. And could you provide the related screenshot that the word visual cloud display in SharePoint with Internet Explorer?

Additionally, you can contact the custom visual support team to ask for help with this issue.

word cloud not working.PNG

Best regards

purify

Syndicate_Admin
Administrator
Administrator

Hi @avoiss ,

I'm not sure if this is a browser compatibility issue. If that word cloud visual can be displayed normally with Internet Explorer when publishing to Power BI Service? I just tried this, it works fine. And could you provide the related screenshot that the word visual cloud display in SharePoint with Internet Explorer?

Additionally, you can contact the custom visual support team to ask for help with this issue.

word cloud not working.PNG

Best regards

purify

yingyinr
Community Support
Community Support

Hi @avoiss ,

Not sure if it is a browser compatibility issue. Whether that word cloud visual can display normally with Internet Explorer when you publish to Power BI Service? I just tested this, it works well. And could you please provide the related screen shot which the word cloud visual display in SharePoint with Internet Explorer? 

In addition, you can contact Custom Visual Support Team to ask for help about this issue.

word cloud not working.PNG

Best Regards

Rena

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
parry2k
Super User III
Super User III

@avoiss since it is a custom visual, you probably want to check with the developers of the visual.

 

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