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Frequent Visitor

We couldn't authenticate with the credentials provided. Please try again - Using right credentials

Hi there

When I create the conection to the server I've got not problem to see the databases and them tables. However, if I try to create a new conection using a sql query I've got this error message:

image.png

I'm conected to the client's VPN and using Management Studio I do not have any inconvinient with my credentials.

I also added the port to the server but so far nothing seems to work.

What could be happening or what am I missing?

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: We couldn't authenticate with the credentials provided. Please try again - Using right credentia

Hi @db2907 ,

 

This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old SQL Server data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

 

If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

 

Best Regards,

Amy 

 

Community Support Team _ Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
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Super User IV
Super User IV

Re: We couldn't authenticate with the credentials provided. Please try again - Using right credentia

@db2907 is azure sql server? What is user type? It is AAD or SQL user? Did you try using Microsoft Account? How you are connecting in SSMS? Are you adding any other information like default database?






Did I answer your question? Mark my post as a solution.

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Highlighted
Community Support
Community Support

Re: We couldn't authenticate with the credentials provided. Please try again - Using right credentia

Hi @db2907 ,

 

This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old SQL Server data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

 

If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

 

Best Regards,

Amy 

 

Community Support Team _ Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Frequent Visitor

Re: We couldn't authenticate with the credentials provided. Please try again - Using right credentia

Hi @parry2k . Thanks for your reply.  Yes sir, this is an Azure Sql Server. On Management Studio I use a Sql Server Authentication, without any database by default. I also tried with the credentials but this did not work.

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Super User IV
Super User IV

Re: We couldn't authenticate with the credentials provided. Please try again - Using right credentia

@db2907 very hard to say why it is not working? In the drop-down list on your authentication screen, can you choose the server name? I'm not sure what is in that drop-down, is it a database name?






Did I answer your question? Mark my post as a solution.

Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.





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