Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
We're using MS Teams as our helpdesk phone system.
If one wanted to pull call data into Power BI, say basic facts like
Datetime of call
Length of Call
Who answered the call
or
Datetime of Voicemail
Where is that data available to connect to?
@mmace1 , refer if this can help
https://learn.microsoft.com/en-us/power-bi/consumer/business-user-teams-collaboration-data
Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City
Check out the April 2024 Power BI update to learn about new features.
User | Count |
---|---|
112 | |
100 | |
80 | |
64 | |
57 |
User | Count |
---|---|
145 | |
111 | |
92 | |
84 | |
66 |