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Upon trying to connect to an SQL Server database using DirectQuery, I encountered an Unexpected Error: Couldn't load the model schema. I had read some of the solutions such as removing the :port number when entering the server name but it doesn't work for me.
I have attached the log below and would appreciate help on how to resolve the error. Many thanks in advance.
Feedback Type:
Frown (Error)
Timestamp:
2018-11-19T01:52:19.8854494Z
Local Time:
2018-11-19T09:52:19.8854494+08:00
Session ID:
b16c5674-d2e3-4e20-b0bc-624e7767bbfb
Release:
August 2018
Product Version:
2.61.5192.601 (18.08) (x64)
Error Message:
Couldn't load the model schema.
OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)
CLR Version:
4.7 or later [Release Number = 461814]
Peak Virtual Memory:
34 GB
Private Memory:
591 MB
Peak Working Set:
740 MB
IE Version:
11.248.16299.0
User ID:
df827a11-f3e8-47d5-8d0f-9050e1429ce7
Workbook Package Info:
1* - en-SG, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.
Telemetry Enabled:
True
Model Default Mode:
DirectQuery
Snapshot Trace Logs:
C:\Users\rychang\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot2112601426.zip
Performance Trace Logs:
C:\Users\rychang\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_newFromWeb
PBI_SpanishLinguisticsEnabled
CustomConnectors
PBI_variationUIChange
PBI_canvasTooltips
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_compositeModels
PBI_DB2DQ
Enabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
DPI Scale:
100%
Supported Services:
Power BI
Solved! Go to Solution.
Hi Frank,
The error has been resolved when the port number is entered after a comma behind the server name.
servername, portnumber instead of servername: portnumber
Regards
Ryan
Hi @Anonymous,
What is your vierson of Power BI desktop? Could you please update your power BI desktop and try again. Or you can refer to the blog to check gain.
Regards,
Frank
Hi Frank,
I am currently using Version: 2.61.5192.601 64-bit (August 2018). I will update my Power BI desktop and try again.
Regards,
Ryan
Hi @Anonymous,
As the support page, that is a known issue. Engineers are working on a fix and expect it to be deployed to all regions by end-of-day 11/30/18.
https://powerbi.microsoft.com/en-us/support/
Regards,
Frank
Hi Frank,
The error has been resolved when the port number is entered after a comma behind the server name.
servername, portnumber instead of servername: portnumber
Regards
Ryan
I am getting the same error when connecting to Oracle (v12) via Gateway. I have already tried deleting the connection cache under Global Permissions outlined in another post.
Cannot load model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.
Where would you make this change of comma/port, behind the server name?
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