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GReeN_ORB
New Member

Unable to sign in to Power BI Desktop

Hi there,

 

Every time I try to sign in to PowerBI Desktop, I get the following error:

 

powerbi issue.png

 

Oddly, I can sign in just fine to app.powerbi.com.  Can anyone perhaps shed some light on the cause of this error, and how I could fix it?

 

Thanks!

2 REPLIES 2
Greg_Deckler
Super User
Super User

I would turn on Tracing, File | Options and settings | Options | Diagnostics and then try to sign in and then use the smiley icon in the ribbon to send a frown and see if the Power BI team can help you resolve things. You might try downloading the latest version and uninstalling/reinstalling.


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Thanks for the suggestions! I have sent a trace to the PowerBI team, since I tried uninstalling and reinstalling the application already, and that made no difference. 

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