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vlengure
Frequent Visitor

Unable to sign in to Power BI Desktop


Error message -
sorry, we encountered an error while trying to sign you in. Details: One or more errors occurred.

 

Tried disabling firewall and antivirus and relaunched, but no luck. 

 

PowerBI Service works fine though. I would really appreciate your help.

Thanks,
unable to sign in to Desktop.png

2 REPLIES 2
v-yuezhe-msft
Microsoft
Microsoft

@vlengure,


Please check if there are proxy settings on your machine preventing you from signing. Also run Windows defender to check if any applications blocking you.

If the issue still occurs, please restart your machine.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
vlengure
Frequent Visitor

I checked the trace logs, it says -
The browser based authentication dialog failed to complete. Reason: The server or proxy was not found

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