I've bump into a problem with sign-in.
After entering the email and clicking on button, I expect to insert the password but no dialog box appears, nothing, neither some error message box.
So, the unique errors I found are in the trace file:
Can you share some screenshots?
Is a proxy server used?
Troubleshooting sign-in for Power BI Desktop
Basically the remote end has terminated the socket. The 'forcibly" just means it was done in an unusual way but it is still the remote end. You could start by looking at firewalls. Firewalls can be set to "forcibly" close a socket if it does not meet the criteria of the firewall rule.
Always try uninstall the current desktop and delete the Registry, and install the lasted version here.
Paul Zheng _ Community Support Team
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Thank you for your reply.
We’ve discovered it’s caused by cipher settings. The schannel SSP implementation of the TLS/SSL protocols use algorithms from a cipher suite to create keys and encrypt information https://docs.microsoft.com/en-us/windows/win32/secauthn/cipher-suites-in-schannel. This caused a block on connections.
We are checking why these rules are not compliance with power bi protocol connection. I haven't found any documentation available about that.