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Torbenan Helper I
Helper I

Unable to open document

No matter what PBIX file, I try to open, I get the error. I even get it in a newly created file, whit only a dummy table.

I've seen the error after I installed MS Office. Have tried to reinstall Power Bi Desktop. What else can I do?

 

 

 

Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
ManuelFlo
Regular Visitor

Re: Unable to open document

Hi, 

 

here we go:

December 2019 Version Download 

 

The previous version helped me to avoid this tricky problem. 🙂

Was struggling 2 hours yesterday solving this. 

 

KR

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12 REPLIES 12
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sduffy Helper I
Helper I

Re: Unable to open document

Hi @Torbenan 

 

Always good to make sure you are on the latest verison of Desktop.  Have you tried installing the Feb 2020 release?

 

Kind regards, SDuffy

Torbenan Helper I
Helper I

Re: Unable to open document

I'm running Version: 2.78.5740.721 64-bit (February 2020)

Torbenan Helper I
Helper I

Re: Unable to open document

On my PC I have two user accounts.

User 1 is an Office 365 account, which I use to login to Windows (not azure ad joined) and login to Power Bi.

User 2 is a live account, which used to login to Windows. I use the same account as user 1 to login to Power Bi.

 

It's only user 1 which isn't able to open Power Bi files. user 2 is working.

 

Vitproject
Regular Visitor

Re: Unable to open document

I have a similar problem after reinstalling the latest Feb version PowerBI Desktop 
It is impossible to open a any single file Power BI (they work fine on another PC)
Reports created in the new version are saved, but also do not reopen...

 
 

Screenshot_10.png

What could be the problem?

 

Torbenan Helper I
Helper I

Re: Unable to open document

Maybe it have something to do with settings in windows.

Vitproject
Regular Visitor

Re: Unable to open document

Windows - auto update)
While it was available to install new versions BI Desktop from the my account (before Oct 2019) - there were no problems...
The problem appeared after the first installation of the version through MS Store (Feb 2020)
What can be changed in Windows?

Vitproject
Regular Visitor

Re: Unable to open document

Rolled back to release Power BI Desktop (Dec 2019) - all my files pbix. open up normally!
Something is wrong in the latest version?

Super User I
Super User I

Re: Unable to open document

I encountered this before from a sample pbix I downloaded from the internet. I copied the file to a location with a shorter path (My Documents) then reopened it. The trick worked.






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Microsoft
Microsoft

Re: Unable to open document

Hi ,

The version has only been updated in the past few days  and it may not be stable.

If the new version can't work normally, it is recommended to roll back to the December version .

 

Best Regards,
Community Support Team _ Eason

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