Unable to load model

[MAleksandrova]

Hello,

When I try to access one of the dashboards I got the below message and cannot view the content. Could you please help me resolve this issue.

Activity ID: 94d1aad0-c7a5-4504-a7c4-d089dcc6f2b1
Request ID: 1e3b514e-4e0c-d68a-bbb9-6bbb5eb575b0
Correlation ID: 81d206ab-de16-dbaf-19d8-fbde22510504
Time: Wed May 25 2022 09:46:39 GMT+0100 (British Summer Time)
Service version: 13.0.18310.53
Client version: 2205.3.11455-train
Cluster URI: https://wabi-north-europe-d-primary-redirect.analysis.windows.net/

Thank you

[v-chenwuz-msft]

Hi @MAleksandrova ,

Too limited information to fix this problem. But you can follow these steps to check it.

1 what is the connection mode of your dataset? Does the gateway work fine?

2 Did you get the access to the report from the admin?

3 Connect the dataset admin to check the RLS was configured right, if your account address is not right, you will get an error like this. 

The same problem was solved in this post you can refer.

Solved: Unable to Load the Model - Microsoft Power BI Community

Or you can republish the dataset to solve this problem.

Best Regards

Community Support Team _ chenwu zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.