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Helper I
Helper I

Unable to Sing in (no error) / Corporate Network

Hello,

When i try to sign in in Power BI desktop, nothing happen. I tried several times, i type my email adress, click on sign in and nothing happen. I'm on a corporate network fyi. 

Thanks for your help in advance,

Regards,

Pierre

 

14 REPLIES 14
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Anonymous
Not applicable

Re: Unable to Sing in (no error) / Corporate Network

Hi Pitucc,

 

Do you get to the part, where Power BI asks you whether your account is for school or work?

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Helper I
Helper I

Re: Unable to Sing in (no error) / Corporate Network

Already done that, I have no problem sign in to powerbi using Chrome or Firefox. It's in Power Dekstop in which i can't sign in. 

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Frequent Visitor

Re: Unable to Sing in (no error) / Corporate Network

I am having the same issue since installing the July 2017 update. Previously the desktop version of Power BI signed in automatically now it is asking for sign in every time I open and it and it can take many, many attempts before it is successful.

 

Can we get some help please?

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Anonymous
Not applicable

Re: Unable to Sing in (no error) / Corporate Network

This seems very strange. I have no issues signing in through desktop. Are you sure that you are running the latest version? If so try to re-install. This shouldn't take too long.

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Frequent Visitor

Re: Unable to Sing in (no error) / Corporate Network

Hi,

 

I have reinstalled several times and yes it is the latest July update. It is strange and a little annoying but not disasterous.  Thank you for your reply!

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Anonymous
Not applicable

Re: Unable to Sing in (no error) / Corporate Network

Hi again alan,

 

You can always design a dashboard and then publish it to your Power BI Service account. That way it will be stored and associated with your account. Will this accommodate your need?

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Helper I
Helper I

Re: Unable to Sing in (no error) / Corporate Network

Not exactly. With your methode i can't use the publish button whish is quite problematic...

 

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Microsoft
Microsoft

Re: Unable to Sing in (no error) / Corporate Network

Hi @pitucc@alanbrownnpower,

 

I also don't have any issue signing in on the latest version(2.48.4792.481) of Power BI Desktop.

 

As we cannot reproduce this issue, I would suggest you create a support ticket on Power BI Support page for better assistance on it. Smiley Happy

 

Regards

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Advocate I
Advocate I

Re: Unable to Sing in (no error) / Corporate Network

@alanbrownnpower - Same here - since the July 2017 update, we have multiple users who have to sign in every time they open Power BI Desktop (myself included).  I don't have any problem signing in, but every time I open Power BI desktop I'm forced to sign in again.

 

 

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