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suvratrai Advocate I
Advocate I

Unable to Install Power BI Desktop

I had Power BI 32 & 64 bit versions installed on my system which i had to uninstall as they both had gone non responsive.

After uninstalling both the Power BI versions, i am now trying to do a fresh installation of Power BI Desktop 64 bit version.

When i click on the installer to run, i just get a warning window to allow Power BI to run and then nothing happens.

I am stuck here and cannot install any version of PBI Desktop on my system now.

 

Both the installers simply are not working for me, as the installation does not happen after i do a double click and select run on the popup window.

 

Please help.

 

Regards,

Suvrat

1 ACCEPTED SOLUTION

Accepted Solutions
suvratrai Advocate I
Advocate I

Re: Unable to Install Power BI Desktop

Looks like i was finally able to get a workaround for this issue!

 

Since i was neither able to Uninstall the existing version of PowerBI in an attempt to do a clean install nor i was able to install the latest version (32 or 64 bit) of Power BI Desktop that i had downloaded from MSFT Website, I did the following.

 

I found an older version of the PBI Desktop in my downloads folder and used that installter to first downgrade my installation and thankfully that installation worked properly and it replaced my existing version of Power BI with an older version of PBI.

 

Once i had the older version of PBI Desktop installed on my system i tried the latest version of PBI Desktop installation once again and it worked for me.

I do hope that microsoft has an archive of the older version of PBI Desktop that can be downloaded and used. If not i can share it from one drive in case someone needs it.

Hope this helps!

 

Regards,

Suvrat

View solution in original post

18 REPLIES 18
gjama
New Member

Re: Unable to Install Power BI Desktop

I'm having the same issue, both installers 32/64 bit simply are not working after I double click and select run on the popup window nothing happens.

suvratrai Advocate I
Advocate I

Re: Unable to Install Power BI Desktop

Looks like i was finally able to get a workaround for this issue!

 

Since i was neither able to Uninstall the existing version of PowerBI in an attempt to do a clean install nor i was able to install the latest version (32 or 64 bit) of Power BI Desktop that i had downloaded from MSFT Website, I did the following.

 

I found an older version of the PBI Desktop in my downloads folder and used that installter to first downgrade my installation and thankfully that installation worked properly and it replaced my existing version of Power BI with an older version of PBI.

 

Once i had the older version of PBI Desktop installed on my system i tried the latest version of PBI Desktop installation once again and it worked for me.

I do hope that microsoft has an archive of the older version of PBI Desktop that can be downloaded and used. If not i can share it from one drive in case someone needs it.

Hope this helps!

 

Regards,

Suvrat

View solution in original post

Community Support
Community Support

Re: Unable to Install Power BI Desktop

Hi @suvratrai  ,

Glad you have solved the problem. You could accept your answer as solution so that we can close the thread.  More people will benifit from here.  

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

mcgilla Advocate II
Advocate II

Re: Unable to Install Power BI Desktop

Can you provide an actual solution, like at source and fix the installer? This hasnt been working for me for


@v-xuding-msft wrote:

Hi @suvratrai  ,

Glad you have solved the problem. You could accept your answer as solution so that we can close the thread.  More people will benifit from here.  

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



a week now

abstracthabitat
New Member

Re: Unable to Install Power BI Desktop

I am having the same installation issue, "When i click on the installer to run, i just get a warning window to allow Power BI to run and then nothing happens."

I am installing Power BI Desktop for the first time (no previous versions have ever been installed on this computer) so I don't have the ability to install a previosus version.

Is there a proper fix for this installation issue?

cynlcl
New Member

Re: Unable to Install Power BI Desktop

Hi Suvrat,

 

Can you share the older PowerBi file. I have the same issue. 

 

Thanks

Cyn

suvratrai Advocate I
Advocate I

Re: Unable to Install Power BI Desktop

Here you go.

 

https://1drv.ms/u/s!AsC5PgabP0U9gW9A40ugOGmmrJKs?e=eMSFT1 -- 32 Bit June2019

https://1drv.ms/u/s!AsC5PgabP0U9gW5qS568fAXTVNre?e=tSUFwY -- 64 Bit June 2019

 

 

Hope this helps.

 

Regards,

Suvrat

suvratrai Advocate I
Advocate I

Re: Unable to Install Power BI Desktop

Really hoping that MSFT does something about this as i have seen several people facing this issue now.

suvratrai Advocate I
Advocate I

Re: Unable to Install Power BI Desktop

How about helping us with the actual solution to this problem, as we only have the workaround as of now, which may or may not work in some cases.

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