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andre3s Visitor
Visitor

Re: Unable to Connect to MySQL database

Hi,

 

I solved this problem by uninstalling the latest version of MySQL Connector (8.0.17) and installing the 8.0.15. I followed this video : https://www.youtube.com/watch?v=VC9h7yVRHV8

 

And this is the link to download the version 8.0.15 : https://downloads.mysql.com/archives/c-net/

 

Good luck you all.

Cucharilla Frequent Visitor
Frequent Visitor

Re: Unable to Connect to MySQL database

Aaah I feel like I'm going a little crazy. So I followed the advice below and donwgraded to an earlier Connector version (8.016 I think) and it cleared this error and I was able to connect fine for a few weeks. I was recently experimenting with another BI tool and needed 8.0.17 so upgraded again. To use PowerBI I downgraded again this week and now whenever I try to connect I just get 'We couldn't authenticate with the credentials provided' message. I've tried 8.0.15, 8.0.16, different user names and passwords and still have the same. Credentials are fine as when I connect via MySQL Workbench it connects okay. Any ideas?

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SureshPantra Regular Visitor
Regular Visitor

Re: Unable to Connect to MySQL database

Hi,

Am using the sqlconnector 8.0.16 but still am facing the same error , could you please help ASAP.

 

Regards,

Suresh .

RobThrive Regular Visitor
Regular Visitor

Re: Unable to Connect to MySQL database

Hi @SureshPantra, as everyone has been starting throughout the thread, please install 8.0.15 !
I have just done it 2 minutes ago and it has worked for me.
astclair Occasional Visitor
Occasional Visitor

Re: Unable to Connect to MySQL database

Cucharilla Frequent Visitor
Frequent Visitor

Re: Unable to Connect to MySQL database - SSL issues

This is so frustrating. I've spoken to PowerBI support and they couldn't help either. Main points:

 

Trying to connect to MySQL DB secured via SSL

This worked earlier in the year

 

Something changed (no idea what) and now I get an authenticartion error whenever I click login.

 

Things I've tried:

Reinstalling PowerBI

Installing versions 8.0.14, .15. 16 .17 and .18 of MySQL Connector

Using another computer

Adding certs to the computer cert store (Personal, Truster Root, Third party)

Removing everything and starting again

 

To prove it is something to do with the certs I've also asked the DB admin to remove them and this allowed me to connects immediately using username and password only

 

To prove the certs are okay I can connect to the DB from my maching using MySQL workbench. Interestingly you actully point to the cert pem files in the Workbench login screen. I also spoke to Tableau about this and their support were able to help me connect using the same certs with no issues.

 

Please, please, please can someone help. 

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