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Helper III
Helper III

The bases are not updated

CLCastroEn_0-1603981934518.png

Hello everyone

I need your help! I have three bases. The first two bases if loaded when you put update and the third (weekly base2020 36-43) gets stuck at 61.2 mb, I have tried several times, when it reaches that number does not advance any further. Does anyone know what might be going on?

4 REPLIES 4
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Resident Rockstar
Resident Rockstar

@CLCastroEn 

 

Try to clear cache in the report and see if it helps

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how do you clear cache? @themistoklis

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- Click on File menu from Top bar and Click on Options and Settings > Option.

- Click on "Data Load".

- Click on Clear cache.

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Community Support
Community Support

@CLCastroEn 

Does it work? Maybe also increase the max cache under clear cache.

 

Paul

 

 

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