Showing results for 
Search instead for 
Did you mean: 
MattTheVV Visitor

Surface Book 2 + Surface Pen + Power BI: not able to work on my station




Thanks for a killer product -- it's a real productivity booster (coming from Tableau).


Everything mentioned below works when using the mouse. I'm only experiencing issues with the pen / using touch on my Surface Book 2, running the september version; I've only recently adopted PBI, so cannot say if this was working before or not.


The following occurs:

  • Cannot resize panes (change width the visualisations/bookmarks/fields panes), fully hiding (the button) works.
  • Cannot move visualisations further than ~ 2 mm on my screen, just stops moving.
  • Cannot click & drag fields from the pane to filters, a visualisation -- anything other than clicking the checkmark doesn't work.

This could be a killer combo, it currently isn't. Is it my machine, or a settings issue, or are we simply not supposed to use the pen for Power BI? Hope the latter isn't the case, unfortunately wrist issues force me to use it rather than my mouse.






I've found some earlier mentions that cover some of what I'm experiencing -- insinuating that it should've been fixed?


Community Support Team
Community Support Team

Re: Surface Book 2 + Surface Pen + Power BI: not able to work on my station

Hi @MattTheVV,


Please create a ticket for help from here.




Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Helpful resources

New Kudos Received Badges Coming

New Kudos Received Badges Coming

Kudos to you if you earned one of these! Check your inbox for a notification.

Microsoft Implementation for Communities Wins Award

Microsoft Implementation for Communities Wins Award

Learn about the award-winning innovation that was implemented across Microsoft’s Business Applications Communities.

Power Platform World Tour

Power Platform World Tour

Find out where you can attend!

Top Kudoed Authors (Last 30 Days)
Users online (3,367)