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Bbrown44
Advocate II
Advocate II

Submit Tech Support Issue Part 2

I am trying to submit a ticket on the Power BI website and the drop down menu on the "Problem Type" and "Category" are blank.  So after completing all the other required fields I am unable to submit ticket because it is looking for a selection within the two required drop down menus.  But the drop down menu is not working correctly.  I am using Google Chrome Browser.

 

See snapshot.submit ticket issue.JPG

 

 

Please advise,

~Bryon

1 ACCEPTED SOLUTION
v-shex-msft
Community Support
Community Support

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Tried today and the issues has somehow resolved itself... The drop down menu is now working.

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