Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

Staff Ratio



I have a lot of staff and customers, each customer is assigned to a category (i.e. Cat 1, Cat 2, Cat 3). and each category has a different weight applied to them in order to calculate a staff members capacity. for example, Cat 1 has a ratio of 1:20 which is 0.05 per customer, Cat 2 has a ratio of 1:6 whcih is 0.16 per customer. 

in excel if i calculate the total of the customers by the multiplier (0.05) and represent it as a percentage then I can display a staff members utilisation. 

however I don't know how to do this calculation in Power BI. 

can anyone help with this?





Re: Staff Ratio

Hi Adam,


Can you share a dummy sample in Text mode that we can copy or download? There isn't a numeric type column in your description. How can it multiple the ratio?


Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Community Conference

Power Platform Community Conference

Check out the on demand sessions that are available now!

Upcoming Events

Experience what’s next for Power BI

See the latest Power BI innovations, updates, and demos from the Microsoft Business Applications Launch Event.


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Get Ready for Power BI Dev Camp

Get Ready for Power BI Dev Camp

Mark your calendars and join us for our next Power BI Dev Camp!.

Top Solution Authors
Top Kudoed Authors