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Anonymous
Not applicable

Some functions not working over remote desktop

Hello,

I have installed PBI desktop version (2.69.5467.2151 64-bit ) on my local win10 mashine and everything works as it should. I also have the same version installed on our remote server windows server 2012 R2 standard and in there some of the functionality doasn't work.

For example radio buttons (single select) option for slicers is not available in the version installed on windows server. or when trying to open Performance Analyzer, PBI will crash.

 

I can't test if it is coused by windows server or remote desktop since the actual mashine is in US and I am sitting in Slovakia so my only option is to access it via remote desktop.

 

Is there anything I can try to resolve this? 

 

My main concern are radio buttons since I have already created some reports which are containing the readio buttons and due to our internal process we have all of our published pbix files stored on the server. And if someone else who doesn't have PBI installed on local mashine needs to open the pbix file on the server it gets an error that it was created with features not avaialble in current version of PBI and all radio buttons will be removed.

It's frustrating that I have 2 identical versions installed but they behave like if they weren't the same.

attached you can see local version vs remote version

Loval versionLoval versionRemote versionRemote version

2 REPLIES 2
v-yulgu-msft
Employee
Employee

Hi @Anonymous ,

 

I tested with May 2019 release in Windows server 2012 R2, I didn't reproduce this problem. The slicer did display radio buttons in single selecttion mode. Please uninstall and re-install your desktop for a try. If problem persists, I would suggest you create a support ticket for further analysis.

 

Best regards,

Yuliana gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi @v-yulgu-msft ,

 

Thanks for the reply, I tried that but I see no change. I still can't use radio buttons and every time I open performance analyser PBI will crash.

I will create a service ticket.

 

BR

Matus

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