Solved: Smiles and Frown in Desktop / Smiles in Service

Seth_C_Bauer · ‎08-30-2015

The mechanism to send a frown via the Desktop is useful for individuals to get directed support for odd/machine specific errors. The PBI Site mechanism is only a smiley and seems to drive more towards "just give us your feedback"

Are both of these mechansims supposed to be used to submit issues to the support team? Or is the "frown" in desktop the only means to do that?

Thanks

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Greg_Deckler · ‎08-31-2015

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.

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View solution in original post

Greg_Deckler · ‎08-31-2015

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.

I have book! Learn Power BI from Packt

Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!

View solution in original post

Smiles and Frown in Desktop / Smiles in Service

Re: Smiles and Frown in Desktop / Smiles in Service

I have book! Learn Power BI from Packt

Re: Smiles and Frown in Desktop / Smiles in Service

I have book! Learn Power BI from Packt

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