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Super User III
Super User III

Smiles and Frown in Desktop / Smiles in Service

The mechanism to send a frown via the Desktop is useful for individuals to get directed support for odd/machine specific errors. The PBI Site mechanism is only a smiley and seems to drive more towards "just give us your feedback"

Are both of these mechansims supposed to be used to submit issues to the support team? Or is the "frown" in desktop the only means to do that?

 

Thanks


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Super User IV
Super User IV

Re: Smiles and Frown in Desktop / Smiles in Service

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.


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1 REPLY 1
Super User IV
Super User IV

Re: Smiles and Frown in Desktop / Smiles in Service

I have had good success with support getting back to me when I send them feedback via the smiley icon in the Service.


I have book! Learn Power BI from Packt


Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!

View solution in original post

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