Show all columns for aging report

[Shpongle]

Hi - I've been banging my head on this one for a bit - made some headway thanks to posts on this forum but now I'm stuck again.

I am trying to create a column chart that shows ticket aging for all open tickets.

It should look similar to this:

I used the following to calculate  an aging column:

PSM_Aging = IF(TODAY()-'SR_Service'[Date_Entered]<=1,
"0-1 day",
IF(TODAY()-'SR_Service'[Date_Entered]<=5,
"1-5 days",
IF(TODAY()-'SR_Service'[Date_Entered]<=10,
"6-10 days",
IF(TODAY()-'SR_Service'[Date_Entered]<=30,
"11 - 30 days",
"31+ days")
)
)
)

And of course I can now easily create a report that shows the columns... IF there are tickets that have those values. If they don't have any tickets in a specific category then of course they don't show up on the report.

Can anyone please point me in the right direction so I can always have a report with all five columns, regardless if the count of tickets for any of the categories is 0?

THANKS

[v-diye-msft]

Hi @Shpongle 

You can just create a new table as below and manage the relationship with PSM_Aging column:

Then add the column1 as Xaxis and show items with no data:

Pbix attached for your ease.

[Shpongle]

This is perfect. It's simple, and I was able to manage the sort order of the columns as well by adding another column to the table with a ranking of 1 - 5 to use for sorting, then I set the sort order on "Column1" to be the ranking column. This way when the columns came up on a visual, they were sorted in the order that I wanted them.

Thanks for your help, @v-diye-msft! You nailed it on the head.

Regards,

Mitch