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Helper III
Helper III

Report not loading all new data

I need to update a report that count how many people we have on a daily basis. After refreshing today, the new data did not appear. I have no date filters in the query 

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Community Support
Community Support

Re: Report not loading all new data

Hi @sparkplug9375 

 

Based on the suggestion of Tahreem24 and jshutters  , could you please also confirm:

1. Did the refresh succeed? How did you refresh the data?

2. What's the data source? is the gateway involved?

 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

3 REPLIES 3
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Super User II
Super User II

Re: Report not loading all new data

Which data source you are using?

Try to refresh the url of your report once.
Don't forget to give thumbs up and accept this as a solution if it helped you
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Resolver I
Resolver I

Re: Report not loading all new data

A few ideas come to mind on how I might handle it...

1. Add a message on the report with the last updated/refreshed date, so users know how current the info is, or

2. Tweak your count measure to default to 0 if there is no data, or

3. Tweak your count measure to check for an empty dataset situation, and then display a blank or a message accordingly.

Highlighted
Community Support
Community Support

Re: Report not loading all new data

Hi @sparkplug9375 

 

Based on the suggestion of Tahreem24 and jshutters  , could you please also confirm:

1. Did the refresh succeed? How did you refresh the data?

2. What's the data source? is the gateway involved?

 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

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