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JanaM Frequent Visitor
Frequent Visitor

Report Page Tool Tips Slow to Load

 I love this new feature - Report Page Tooltips!  I'm having some difficulty though.  I've created 3 tooltip pages, each a simple stacked bar chart presenting different measures for different visuals.  They were working fine - love it - then something changed and now they don't work.  I hover over the visual and the tooltip comes up, but is blurry and displays a note "Loading Report Page Tooltip" - ok, but the loading never ends.  It just keeps turning and turning.  Any clue as to what I have done wrong here?

8 REPLIES 8
lburgess Regular Visitor
Regular Visitor

Re: Report Page Tool Tips Slow to Load

I am having the same issue.  Love the functionality in the desktop but the implementation in the PBI service is less than wonderful.

lburgess Regular Visitor
Regular Visitor

Re: Report Page Tool Tips Slow to Load

Now it's suddenly working... Go figure!

JanaM Frequent Visitor
Frequent Visitor

Re: Report Page Tool Tips Slow to Load

It looks like this is still a preview and not available on the service yet.  That's what broke mine - when I uploaded to the service.  I just checked again and mine are working now too!  Fabulous!

lburgess Regular Visitor
Regular Visitor

Re: Report Page Tool Tips Slow to Load

Well, it looks as though there are still some issues with this.  The performance is spotty at best, Not working again today - just the message "loading report page tooltip".  Great functionality when it works...

Joe Regular Visitor
Regular Visitor

Re: Report Page Tool Tips Slow to Load

I am having the same issue. Very slow . thanks

aenstrom Frequent Visitor
Frequent Visitor

Re: Report Page Tool Tips Slow to Load

Same problem for me. Suddenly the tooltips just stops working..never goes past the "Loading report page tooltip"-screen

Highlighted
Joe Regular Visitor
Regular Visitor

Re: Report Page Tool Tips Slow to Load

We are  not having too much luck with this. It is slow to load So we  have removed tool tips for the time being. It is a very powerful option , but we will wait until it is fully functional.  

MarkCBB Member
Member

Re: Report Page Tool Tips Slow to Load

I have had a similar problem, this is what I did to sort it out.

 

Problem: when you create a tool tip and it loads fast and then all of a sudden loads really slow or does not load at all.

 

The solution: Create a new page (Not as a tool tip), then link all slicers that you need to the page that you need (Visible or not visible. then add you charts etc.. then make it a tool tip page. this should sort out the problem of the no or slow loads. 

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