Repeat Customer Journey

[Anonymous]

Hi Everyone, 

Need you help!

In order to visualize customer journey for the repeated contacts within  1 day, 3 day or 7 day from the initial contact date (FCR).  

For Example : (This is from different tool)

From below mentioned sample data:

Repeat Contact ID	Date
123	11/27/20
246	11/28/20
369	11/29/20
492	11/30/20
615	12/01/20
738	12/02/20
861	12/03/20
984	12/04/20
1107	12/05/20
123	12/06/20

Thanks & Regards,

Shubham Upadhyay

[mahoneypat]

Do you mean you want 4 points connected?  If so, you may need to make it with Charticulator.

If you mean you have a slicer to select # of contacts, you could make a measure that calculates the date where the rolling count of calls equals the selected value (instead of MAX).

Regards,

Pat

[mahoneypat]

Looks like you could use a dumbell chart for that, using two measures that get you the min and max date for that user.  There is one in AppSource by MAQ.

Regards,

Pat

[Anonymous]

@mahoneypat Thank You so much Pat. However, particular visual is showing only two plots over the Measure of Min & Max.  Wherein my Ultimate goal is to show x number of contacts over the Intial Contact Date and Last Contact date. Please suggest !

@Greg_Deckler @amitchandak 

[Anonymous]

@Greg_Deckler Can you suggest me the exact visual? I have been trying with custom visual for quite a while now and not able to achive the goal so far.

Any suggestions @amitchandak  @mahoneypat 

[Greg_Deckler]

@Anonymous - Check out the custom Time visuals in AppSource.