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lmcdermottinwk
New Member

Refresh keeps freezing

Hi 

I am trying to refresh my PBI desktop. The source data is saved on One Drive and I update it each month, normally it pulls into BI quickly once I click the refresh button. However this month I am gettting a screen "Apply query changes" as if it's refreshing but it appears to be frozen on this page and not updating the info .  The souce data does contain alot of info and last onth I did have similar probelm but it did update eventually, this month I am not getting anywhere with it. 

Any else come across this problem before? Is it possible my source sheets has too many rows of data?

thanks 

Laura

1 ACCEPTED SOLUTION
V-lianl-msft
Community Support
Community Support

Hi @lmcdermottinwk ,

 

Since there weren't any error messages, maybe there is a timeout occurred.

Have you apply any advanced operation in query editor?(e.g merge, append, reference other steps, invoke custom functions...) . If that is a case, they will cause the looping calculation and duplicate cost on memory resource, You can refer to following links: Referenced Queries And Caching In Power BI And Power Query

How and When to use List & Table Buffer?

 

You can also try to increase the cache limits.

1. Click Settings->Options->Global->Data Load to expose the "Data Cache Management Options".

2. Try increasing the Maximum allowed (MB):to 16000 (or about double what the current setting is)

test_options.PNG

 

Best Regards,

Liang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickl

View solution in original post

1 REPLY 1
V-lianl-msft
Community Support
Community Support

Hi @lmcdermottinwk ,

 

Since there weren't any error messages, maybe there is a timeout occurred.

Have you apply any advanced operation in query editor?(e.g merge, append, reference other steps, invoke custom functions...) . If that is a case, they will cause the looping calculation and duplicate cost on memory resource, You can refer to following links: Referenced Queries And Caching In Power BI And Power Query

How and When to use List & Table Buffer?

 

You can also try to increase the cache limits.

1. Click Settings->Options->Global->Data Load to expose the "Data Cache Management Options".

2. Try increasing the Maximum allowed (MB):to 16000 (or about double what the current setting is)

test_options.PNG

 

Best Regards,

Liang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickl

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