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Advocate II
Advocate II

Quickbooks Online Authentication Error

Hi all,

 

I'm working to query QBO data and reciving the errors below when attempting to login.

GreyDuck_0-1599841884310.png

GreyDuck_1-1599842000094.pngGreyDuck_2-1599842020273.png

GreyDuck_3-1599842052230.png

 

 

Choosing yes or no on each error message has no bearing on the outcome. So far in order to trouble shoot this I've:

  1. Cleared all data source settings
  2. Reinstalled PBI with the lates version (Aug 2020)
  3. Confirmed my login works to access quickbooks on a web browser

I'm running out of ideas of what else to troubleshoot and all sugestions are welcome, Thanks!

 

 

 

20 REPLIES 20
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Super User IV
Super User IV

@GreyDuck What connector are you using and what authentication type?


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Hi @Greg_Deckler,

 

I'm using the default connector found in the get data menu.

GreyDuck_0-1599843657544.png

 

 

I belive the authentication type is Oauth 2.

 

 

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@GreyDuck You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




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@Greg_Deckler  will do!

Thank you for the help and direction!

Highlighted

Hello...any update here?  Is there a resolution on the way?  I am getting the same issue.

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Frequent Visitor

Any updates? I'm having the same issues

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Frequent Visitor

Not a solution, but maybe why we're having an issue. Looks like intuit is not supporting IE or Edge as embedded browers.

 

Found these two posts. 

https://docs.microsoft.com/en-us/power-query/connectors/quickbooksonline

https://blogs.intuit.com/blog/2020/06/27/alert-support-for-ie11-deprecating-on-july-31-2020-for-auth...

 

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New Member

I am getting the same error when trying to connect to quickbooks online. I've performed the same troubleshooting steps with no luck. 

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Advocate II
Advocate II

Update as of 9/17/2020:

 

Met with Microsoft support and they've documented the issue with error logs and fiddler traces.

The issue has be escalated with the product team and I'm awaiting to hear next steps.

 

Other troubleshooting steps taken with no effect:

  • Set default browser to firefox (thanks @ZGTX  for the idea)
  • Uninstalled ie

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