cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Advocate I
Advocate I

Quickbooks Online Authentication Error

Hi all,

 

I'm working to query QBO data and reciving the errors below when attempting to login.

GreyDuck_0-1599841884310.png

GreyDuck_1-1599842000094.pngGreyDuck_2-1599842020273.png

GreyDuck_3-1599842052230.png

 

 

Choosing yes or no on each error message has no bearing on the outcome. So far in order to trouble shoot this I've:

  1. Cleared all data source settings
  2. Reinstalled PBI with the lates version (Aug 2020)
  3. Confirmed my login works to access quickbooks on a web browser

I'm running out of ideas of what else to troubleshoot and all sugestions are welcome, Thanks!

 

 

 

10 REPLIES 10
Highlighted
Super User IX
Super User IX

Re: Quickbooks Online Authentication Error

@GreyDuck What connector are you using and what authentication type?


---------------------------------------

Not link spamming! If I posted a link in reply it is because I did assume you know how to search the web but thought it was the fastest way to fix your issue.

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




Highlighted
Advocate I
Advocate I

Re: Quickbooks Online Authentication Error

Hi @Greg_Deckler,

 

I'm using the default connector found in the get data menu.

GreyDuck_0-1599843657544.png

 

 

I belive the authentication type is Oauth 2.

 

 

Highlighted
Super User IX
Super User IX

Re: Quickbooks Online Authentication Error

@GreyDuck You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


---------------------------------------

Not link spamming! If I posted a link in reply it is because I did assume you know how to search the web but thought it was the fastest way to fix your issue.

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




Highlighted
Advocate I
Advocate I

Re: Quickbooks Online Authentication Error

@Greg_Deckler  will do!

Thank you for the help and direction!

Highlighted
Helper I
Helper I

Re: Quickbooks Online Authentication Error

Hello...any update here?  Is there a resolution on the way?  I am getting the same issue.

Highlighted
Regular Visitor

Re: Quickbooks Online Authentication Error

Any updates? I'm having the same issues

Highlighted
Regular Visitor

Re: Quickbooks Online Authentication Error

Not a solution, but maybe why we're having an issue. Looks like intuit is not supporting IE or Edge as embedded browers.

 

Found these two posts. 

https://docs.microsoft.com/en-us/power-query/connectors/quickbooksonline

https://blogs.intuit.com/blog/2020/06/27/alert-support-for-ie11-deprecating-on-july-31-2020-for-auth...

 

Highlighted
New Member

Re: Quickbooks Online Authentication Error

I am getting the same error when trying to connect to quickbooks online. I've performed the same troubleshooting steps with no luck. 

Highlighted
Advocate I
Advocate I

Re: Quickbooks Online Authentication Error

Update as of 9/17/2020:

 

Met with Microsoft support and they've documented the issue with error logs and fiddler traces.

The issue has be escalated with the product team and I'm awaiting to hear next steps.

 

Other troubleshooting steps taken with no effect:

  • Set default browser to firefox (thanks @ZGTX  for the idea)
  • Uninstalled ie

Helpful resources

Announcements

August Community Highlights

Check out a full recap of the month!

August 2020 CYST Challenge

Check out the winners of the recent 'Can You Solve These?' community challenge!

Experience what’s next for Power BI

Join us for an in-depth look at the new Power BI features and capabilities at the free Microsoft Business Applications Launch Event.

Top Solution Authors
Top Kudoed Authors